Who We Are

Selopia is a platform that is working with multi-scaled online entrepreneurs in order to harness their skills and help them explore the depths of online markets. Anyone who is running or looking to start an online business of their own is our concern. We strongly believe, with the right composition of technical and theoretical assistance in running an online business, anyone can create a milestone for themselves.

We go about with the Vision to create an empowered nation that is self-sustaining with entrepreneurs who are aligned with the current trends of the Digital Era.

Contact Info
+(880) 963-8884444 hello@selopia.com
Folow Us

Frequently Asked Questions

Here is the answer to some of the questions that's already in your mind.
01 FAQ How can I reach out to you?

You can directly knock us on our social media platforms, our website, and email or simply call us directly. Please check our contact pages.

02 FAQ Where is your office located?

We are located in Dhaka, Bangladesh, and Toronto, Canada. Please check our contact pages for details.

03 FAQ What are your office hours?

Sunday to Thursday 10 AM to 6 PM.

04 FAQ How are you different from other available online store?

We offer our clients the opportunity to create the most brand identity out of their online stores. On our platform, we allow our customers to have full control of aesthetics as well as conduct promotional campaigns as per their needs after complying with the Selopian policy. Moreover, we do not charge any ludicrous proportions of your sales! As you dive into the features within the platform, you will be able to have a clearer idea of how much freedom and flexibility we provide.

05 FAQ How can I register for a merchant account?

Please visit the Get Onboard page to sign up for your desired package.

06 FAQ What documents do I need to register for a merchant account?

Copy of your NID, registered phone number, and MFS or Bank account details.

07 FAQ How long does it take to confirm registration?

Within 2 to 3 hours of submission.

08 FAQ Can I use my own domain name with Selopia?

Yes, domain name charge will applicable In that case.

09 FAQ How can I set up my online store?

Please go through the text and video documentation on how to set up your online store or you can call directly at our customer service number for further assistance.

10 FAQ Do you provide customer support?

Of course, feel free to contact us anytime! Our support heroes are waiting eagerly to tend to your queries.

11 FAQ How can I make payments?

Payments will be made into Selopia MFS or Bank account only until any other medium is officially announced.

12 FAQ How can I withdraw funds from my merchant account?

Merchants will receive the adjusted amount of payment twice a week basis. The amount will be sent into their designated MFS or bank account according to details that have been shared during registration.

13 How long does it take to ship products to customers?

Selopia shall maintain doorstep delivery in the same district within 24 hours and to other districts all over Bangladesh within 24 to 72 hours from the day of shipment. Remote area delivery may require additional 1 to 2 days.

14 How do you ensure dispute free exchange of packages among merchants and delivery service providers?

Selopia ensures that every merchant is on-boarded after signing a general agreement that has been developed in order to protect the interest of its customers and also to maintain an ethical standard among all its merchants.

Please check the terms and condition section for more information.

15 Is it mandatory for merchants to sign the SLA?

Yes. We are strongly motivated by our vision to ensure a transparent and collaborative ecosystem of merchants and their customers with zero or minimal disputes.

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